Refunds & Cancellations Policy

At The Household Hut, we strive to provide you with quality products and exceptional customer service. We understand that situations may arise where refunds or cancellations are necessary. This Refunds & Cancellations Policy outlines the terms and conditions for refunds and cancellations for purchases made from our website, https://thehouseholdhut.com/. By making a purchase, you agree to comply with the policies stated below.

Order Cancellations

If you wish to cancel an order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request; however, please note that orders can only be canceled if they have not been processed for shipping. Once an order has been shipped, it cannot be canceled. If your order has already been shipped, you may initiate a return following our Returns & Exchanges Policy.

Refunds

We offer refunds for eligible cancellations and returns. The following conditions apply to refunds:

  • If your order is canceled before it has been processed for shipping, we will provide a full refund to the original form of payment.
  • If your order has already been processed for shipping, you may initiate a return following our Returns & Exchanges Policy to receive a refund.
  • Refunds will be processed within 7-10 business days of receiving the returned item or confirming the cancellation.
  • The refund will be issued in the original form of payment, excluding any shipping charges, unless the cancellation is due to an error on our part or a defective/damaged item.
  • If the returned item was part of a promotional offer or bundle, the refund amount will be adjusted accordingly to reflect the discounted price received.

Cancellations

Due to Unavailability In rare cases, an item may become unavailable after you have placed an order. If this occurs, we will contact you to discuss the available options. We may offer a suitable replacement, if applicable, or provide a refund for the unavailable item.

Non-Compliance with Refunds & Cancellations Policy

If a cancellation or return does not meet the eligibility criteria outlined in this policy, we reserve the right to refuse the refund or charge a restocking fee. We will contact you to discuss the specific circumstances and available options.

Contact Us

If you have any questions, concerns, or require further assistance regarding our Refunds & Cancellations Policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with The Household Hut.

Please note that this Refunds & Cancellations Policy is subject to change without prior notice. The most recent version will always be available on our website.

Thank you for choosing The Household Hut! We appreciate your business and strive to provide you with a seamless shopping experience.